Shipping Policy

Effective Date: 7th August 2024

At ProVac™, we aim to deliver your orders quickly and safely across India. Please read our shipping terms below.

Delivery Coverage
We currently offer delivery across India. We do not ship internationally at this time.

Dispatch Time
Orders are usually processed and dispatched within 1 to 3 business days after confirmation. Orders placed on weekends or holidays will be processed the next business day.

Delivery Time
After dispatch, delivery typically takes 3 to 5 business days, depending on your location and courier services.

Shipping Charges
We offer free shipping on all orders across India. There are no additional delivery charges.

Tracking Orders
Once your order is shipped, you will receive a tracking link via SMS or email to monitor the delivery status.

Delivery Delays
In rare cases, delivery may be delayed due to unforeseen circumstances like courier issues, weather conditions, or regional lockdowns. We appreciate your patience and will do our best to keep you informed.

Damaged or Lost Packages
If your package is damaged or lost in transit, please contact us within 48 hours of expected delivery. We will investigate and offer a resolution as appropriate.

Contact Us
If you have any questions about shipping, please reach out to:
Email: support.provac@gmail.com
Support hours: 10:00 AM – 06:00 PM