Terms & Conditions

Effective Date: 7th August 2024

Welcome to ProVac™. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services.

Use of the Website

You agree to use the website for lawful purposes only. You must not use the website in any way that may damage, disable, or impair its functionality or interfere with other users.

Product Information

We try to ensure that all product details, images, prices, and descriptions are accurate. However, there may be occasional errors or inaccuracies. ProVac™ reserves the right to correct any errors and to change or update information at any time without prior notice.

Pricing and Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We accept payments via Razorpay for prepaid orders. Cash on Delivery (COD) is also available where applicable.

Order Confirmation

After placing an order, you will receive an email or SMS confirming the order details. This confirmation does not guarantee product availability. If a product is unavailable, we will iem. Please read our full Return and Refund Policy for details.

Cancellations

Orders can be canceled before they are shipped. Once shipped, cancellations are not allowed. For more details, refer to our Cancellation Policy.

Intellectual Property

All content on the ProVac™ website, including logos, text, images, and design, is the property of ProVac™ and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or use any content without our written permission.

Limitation of Liability

ProVac™ is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. We are not responsible for delays or issues caused by third-party services such as courier or payment providers.

Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes are posted means you accept the updated terms.

If you have any questions or concerns regarding these Terms and Conditions, you can contact us at:
Email: support.provac@gmail.com

Support hours: 10:00 AM – 06:00 PMnform you and issue a refund if payment has been made.

Shipping and Delivery

Orders are usually shipped within 1 to 3 business days. Delivery may take 5 to 8 business days, depending on your location. We only ship within India. For more details, refer to our Shipping Policy.

Returns and Refund

Returns are accepted only if the product delivered is damaged, defective, or incorrect. Return requests must be made within 7 days of delivery. Customers must cover return shipping costs. Refunds or replacements will be processed after we receive and inspect the returned it